IT controlling, IT performance management

For historical reasons, the term "IT controlling" is nowadays no longer commonly in use in the English-speaking world, although its origins can be traced back to the "comptroller" and the "controllership" in the U.S. and elsewhere. The controllership function has apparently been absorbed in the management accounting discipline, whereas the IS discipline has yet to develop a commonly agreed upon substitute. In IS, we find terms such as "IT performance measurement", "business value of IT", "IT productivity", "business/IT alignment" used to substitute for IT controlling in the English-speaking world. However, each of those terms covers only some aspects of the IT controlling discipline and, hence, is not a suitable synonym. Unfortunately, the more recently popular term "IT performance management" also does not work as a synonym for IT controlling, because it remains largely unclear what it means. Taking the perspective of the book by Wiggers et al. "IT performance management", the two terms seem very similar at first sight. However, on closer inspection, the conception by Wiggers et al. still does not cover the breadth and depth of approaches in the IT controlling literature. In summary, IT controlling at present is a specialty of the mainly German literature on the topic and not easily translated into English. Very briefly, IT controlling is a (sub-)discipline of Wirtschaftsinformatik research concerned with providing sound methods of (information) management to determine, possibly measure, and evaluate the (quantifiable and non-quantifiable) effects of IT/IS on corporate performance.




Dr. Carola Schauer

Dr., (geb. Lange)

Former Senior Academic Staff

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  • Heise, David: Überlegungen zu einem Empfängergerichtete(re)n IT-Kostenmanagement als Bestandteil eines integrativen IT-Controllings. In: Controlling (2014) No 2, p. 116-123. CitationDetails
  • Strecker, Stefan; Frank, Ulrich; Heise, David; Kattenstroth, Heiko: MetricM: A modeling method in support of the reflective design and use of performance measurement systems. In: Information Systems and e-Business Management, Vol 10 (2012) No 2, p. 241-276. doi:10.1007/s10257-011-0172-6Full textCitationDetails
  • Strecker, Stefan; Heise, David; Frank, Ulrich: Prolegomena of a modelling method in support of audit risk assessment: Outline of a domain-specific modelling language for internal controls and internal control systems. In: Enterprise Modelling and Information Systems Architectures: An International Journal, Vol 6 (2011) No 3, p. 5-24. doi:10.18417/emisa.6.3.1CitationDetails
  • Strecker, Stefan; Heise, David; Frank, Ulrich: RiskM: A multi-perspective modeling method for IT risk assessment. In: Information Systems Frontiers, Vol 13 (2011) No 4, p. 595-611. doi:10.1007/s10796-010-9235-3Full textCitationDetails
  • Heise, David: Potentiale der Unternehmensmodellierung für das IT-Kostenmanagement. In: Fähnrich, Klaus-Peter; Franczyk, Bogdan (Ed.): Service Science – Proceedings der Informatik 2010. GI, Bonn 2010, p. 633-639. Full textCitationDetails
  • Strecker, Stefan; Heise, David; Frank, Ulrich: Toward modeling constructs for audit risk assessment: Reflections on internal controls modeling. In: Esswein, Werner; Turowski, Klaus; Juhrisch, Martin (Ed.): Modellierung betrieblicher Informationssysteme (MobIS 2010) : Modellgestütztes Management, 15.-17. September 2010, Dresden. GI, 2010, p. 131-148. Full textCitationDetails
  • Heise, David: A Method for IS Cost Management – An Enterprise Modeling Approach. In: Doctoral Consortium der DESRIST. 2010. Full textCitationDetails
  • Barth, Manfred; Gadatsch, Andreas; Kütz, Martin; Rüding, Otto; Schauer, Hanno; Strecker, Stefan: IT-Controller/in: Leitbild und Erläuterungen - Empfehlung der Gesellschaft für Informatik e.V. (GI) [42]. 2009. Full textCitationDetails
  • Frank, Ulrich; Heise, David; Kattenstroth, Heiko: Use of a Domain Specific Modeling Language for Realizing Versatile Dashboards. In: Tolvanen, Juha-Pekka; Rossi, Matti; Gray, J.; Sprinkle, J. (Ed.): Proceedings of the 9th OOPSLA workshop on domain-specific modeling (DSM). Helsinki Business School, Helsinki 2009. doi:10.1145/1639950.1639975Full textCitationDetails
  • Strecker, Stefan: Wertorientierung des Informationsmanagements. In: HMD : Praxis der Wirtschaftsinformatik (2009) No 269, p. 27-33. CitationDetails
  • Strecker, Stefan; Kargl, Herbert: Integration Deficits of IT Controlling: Historical Background, Analysis of Integration Potentials and Method Integration. In: Business and Information Systems Engineering, Vol 1 (2009) No 3. CitationDetails
  • Strecker, Stefan; Kargl, Herbert: Integrationsdefizite des IT-Controllings: Historischer Hintergrund, Analyse von Integrationspotenzialen und Methodenintegration. In: Wirtschaftsinformatik, Vol 51 (2009) No 3, p. 238-248. CitationDetails
  • Barth, Manfred; Gadatsch, Andreas; Kütz, Martin; Rüding, Otto; Schauer, Hanno; Strecker, Stefan: Leitbild IT-Controller/-in : Beitrag der Fachgruppe IT-Controlling der Gesellschaft für Informatik e. V - ICB Research Report. 32. Essen 2009. doi:10.17185/duepublico/47095PDFFull textCitationDetails
  • Frank, Ulrich; Heise, David; Kattenstroth, Heiko; Schauer, Hanno: Designing and Utilising Business Indicator Systems within Enterprise Models – Outline of a Method. In: Loos, Peter; Nüttgens, Markus; Turowski, Klaus; Werth, Dirk (Ed.): Modellierung betrieblicher Informationssysteme (MobIS 2008). GI, Bonn 2008, p. 89-105. Full textCitationDetails
  • Strecker, Stefan: IT-Controlling (IV-Controlling, IS-Controlling). In: Kurbel, Karl; Becker, Jörg; Gronau, Norbert; Sinz, Elmar; Suhl, Leena (Ed.): Enzyklopädie der Wirtschaftsinformatik : Online-Lexikon. Oldenbourg, München 2008. Full textCitationDetails
  • Strecker, Stefan: IT-Performance-Management: Zum gegenwärtigen Stand der Diskussion. In: Controlling, Vol 20 (2008) No 10, p. 513-518. CitationDetails
  • Heise, David; Strecker, Stefan; Frank, Ulrich; Jung, Jürgen: Erweiterung einer Unternehmensmodellierungsmethode zur Unterstützung des IT-Controllings. In: Bichler, M.; Hess, Thomas; Krcmar, Helmut; Lechner, Ulrike; Matthes, Florian; Picot, Arnold; Speitkamp, Benjamin; Wolf, Petra (Ed.): Multikonferenz Wirtschaftsinformatik 2008. GITO, Berlin 2008, p. 1017-1028. Full textCitationDetails
  • Schauer, Hanno; Pfeifer, Martin: Process-oriented Performance Measurement (PPM) - Eine Modellierungsmethode für das Wissenscontrolling. In: Gronau, Norbert (Ed.): Proceedings of WM 2007 - 4. Konferenz Professionelles Wissensmanagement - Erfahrungen und Visionen. 2007. CitationDetails
  • Schauer, Hanno: Vergleichende Buchbesprechung IT-Controlling. In: Wirtschaftsinformatik, Vol 48 (2006) No 3, p. 212-218. CitationDetails
  • Schauer, Hanno; Pfeifer, Martin: Prozessorientiertes Performance Measurement: Ein Vorgehensmodell für die Praxis. In: Nissen, V.; Schneider, H. (Ed.): Prozessorientiertes Corporate Performance Measurement: Methoden, Konzepte, Anwendungen. Ilmenau, 2006 (Tagungsband zur Veranstaltung "Prozessorientiertes Corporate Performance Measurement", 23. Juni 2006, Ilmenau). 2006. CitationDetails
  • Kirchner, Lutz: Cost Oriented Modelling of IT-Landscapes: Generic Language Concepts of a Domain Specific Language. In: Diesel, Jörg; Frank, Ulrich (Hrsg) (Ed.): Proceedings of the Workshop on Enterprise Modelling and Information Systems Architectures (EMISA '05). 2005, p. 166-179. CitationDetails
  • Wolff, Frank; Frank, Ulrich: A Multiperspective Framework for Evaluating Conceptual Models in Organisational Change. In: Bartmann, Dieter; Rrajola, Frederico; Kallinikos, Jannis; Avison, David; Winter, Robert; Ein-Dor, Philip; Becker, Jörg; Bodendorf, Freimut; Weinhardt, Christof (Ed.): ECIS 2005 - 13th European Conference on Information Systems: Information Systems in a Rapidly Changing Economy. Association for Information Systems, 2005, p. 1-12. Full textCitationDetails
  • Wolff, Frank: Long-term controlling of software reuse. In: Information and Software Technology, Vol 34 (1992) No 3, p. 178-184. CitationDetails