The economic deployment of business application systems requires an adequate description and evaluation of the functions they provide. They should also be tightly integrated with other systems within the business processes they are used in. The subject of our research is the various categories of business application systems, such as expert systems, decision support systems or knowledge management systems. To support their evaluation and integration, we develop frameworks that stress core concepts and requirements. Our Knowledge Management Laboratory features a number of application systems, especially those designed for corporate knowledge management.

Projects

  • Public Enterprise Knowledge Management (PEKMAN)

Publications

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  • Gulden, Jens: A Description Framework for Data Visualizations in Enterprise Information Systems. In: Hallé, Sylvain; Mayer, Wolfgang (Ed.): Proceedings of the 19th IEEE International Enterprise Distributed Object Computing Conference (EDOC 2015). IEEE Xplore, 2015. CitationDetails
  • Frank, Ulrich; Strecker, Stefan: Beyond ERP Systems: An Outline of Self-Referential Enterprise Systems - ICB Research Report. 31. Essen 2009. doi:10.17185/duepublico/47096Full textCitationDetails
  • Strecker, Stefan; Kersten, Gregory; Kim, Jin-Baek; Law, Ka Pong: Electronic negotiation systems: The Invite prototype. In: Gesellschaft für Informatik e. V. (Ed.): Multikonferenz Wirtschaftsinformatik 2006. GITO, Berlin 2006, p. 315-331. Full textCitationDetails
  • Kim, Jin-Baek; Kersten, Gregory; Law, Ka Pong; Strecker, Stefan: E-Negotiation System Development: Using Negotiation Protocols to Manage Software Components. In: Group Decision and Negotiation, Vol 16 (2007) No 4, p. 321-334. doi:10.1007/s10726-006-9052-8)Full textCitationDetails
  • Fraunholz, Bardo; Jung, Jürgen: Evaluation of Mobile Applications - Software-Technical and Human Aspects. In: Brown, Ann; Remenyi, Dan (Ed.): Proceedings of the Ninth European Conference on Information Technology Evaluation, Paris (Fance), 15-16 July 2002. 2002, p. 165-171. CitationDetails
  • Frank, Ulrich: Knowledge Management Systems: Essential Requirements and Specific Design Patterns. In: Smari, Waleed W.; Melab, N.; Yetognon, K. (Ed.): Proceedings of the International Symposium on Information Systems and Engineering: ISE’2001. CSREA Press, 2001, p. 114-121. Full textCitationDetails
  • Frank, Ulrich; Schauer, Hanno: Software für das Wissensmanagement. In: WISU - das Wirtschaftsstudium (2001) No 5, p. 718-726. Full textCitationDetails
  • Frank, Ulrich: Expertensysteme: Ein erfolgversprechender Ansatz zur Automatisierung dispositiver Tätigkeiten?. In: Die Betriebswirtschaft, Vol 49 (1989) No 1, p. 19-36. CitationDetails
  • Frank, Ulrich: Expertensysteme: Neue Automatisierungspotentiale im Büro- und Verwaltungsbereich?. Gabler, 1988. doi:10.1007/978-3-322-89314-7CitationDetails
  • Frank, Ulrich: Expertensysteme - Wunsch und Wirklichkeit oder: Rehabilitierung durch Entmystifikation. In: Praxis der Informationsverarbeitung und Kommunikation, Vol 11 (1988) No 1, p. 52-56. CitationDetails