Art der Publikation: Beitrag in Sammelwerk

Service delivery principles: deriving principles using a role-playing game

Autor(en):
Bajnath, Satiesh; Janssen, Marijn; Bharosa, Nitesh; Both, Christian; Klievink, Bram; Overbeek, Sietse; van Veenstra, Anne-Fleur
Herausgeber:
O’Donnell, David
Titel des Sammelbands:
Proceedings of the 10th European Conference on e-Government, Limerick, Ireland, June 17 - 18, 2010
Seiten:
36-43
Verlag:
Academic Publishing, Reading, United Kingdom, EU
Veröffentlichung:
2010
Zitation:
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