Information Technology Management

In many companies, the complexity of existing software systems compromises the evaluation of the information system - both from a software engineering and from an economic perspective. This affects a number of important decisions, e. g. when and how to replace legacy systems or how to plan and control investments into the information system. Furthermore, the lack of transparency is a severe obstacle to aligning the evolution of the IT system with the corporate strategy.

Our research approach is based on models of IT infrastructures. They represent the features that are essential for the evaluation of those infrastructures. To support an adequate economic evaluation, we focus on how business processes make use of IT resources.



Prof. Dr. Ulrich Frank

Prof. Dr.

R09 R04 H27
+49 201 18-34042
Dr. Carola Schauer

Dr., (geb. Lange)

R09 R04 H32
+49 201 18-34066

Please note that this section only displays current staff. If you are looking for contact data from former staff, please go to the respective section.


  • Frank, Ulrich: Designing Models and Systems to Support IT Management: A Case for Multilevel Modeling. In: MULTI 2016 – Multi-Level Modelling. Proceedings of the Workshop in Saint-Malo. 2016, p. 3-24. PDFCitationDetails
  • Kaczmarek, Monika; De Kinderen, Sybren: A Conceptualization of IT Platform for the Needs of Enterprise IT Landscape Modeling. In: Conference on Business Informatics 2016. 2016. CitationDetails
  • Faller, Hella; Kinderen, Sybren De; Constantinidis, Christina: Organizational Subcultures and Enterprise Architecture Effectiveness: Findings from a Case Study at a European Airport Company. In: Bui, Tung X.; Sprague Jr., Ralph H. (Ed.): Proceedings of the 49th Annual Hawaii International Conference on System Sciences (HICSS-49). 2016. CitationDetails
  • Hagen, Jochen: Organisation der strategischen IT-Steuerung und -Planung. Eine Methode zur Entscheidungsunterstützung auf der Grundlage einer explorativen empirischen Studie. Logos Verlag Berlin, 2014. CitationDetails
  • Strecker, Stefan; Frank, Ulrich; Heise, David; Kattenstroth, Heiko: MetricM: A modeling method in support of the reflective design and use of performance measurement systems. In: Information Systems and e-Business Management, Vol 10 (2012) No 2, p. 241-276. Full textCitationDetails
  • Frank, Ulrich; Strecker, Stefan; Kattenstroth, Heiko; Heise, David: Wissenschaftliche Untersuchung zur „Integration der COBIT und ITIL Standards mit der Rahmenarchitektur IT-Steuerung Bund“. Essen 2011. Full textCitationDetails
  • Kattenstroth, Heiko; Heise, David: Towards a Method for IT Service Management. In: Johannesson, Paul; Krogstie, John; Opdahl, Andreas (Ed.): The Practice of Enterprise Modeling. Springer, Berlin 2011, p. 178-192. Full textCitationDetails
  • Strecker, Stefan; Heise, David; Frank, Ulrich: RiskM: A multi-perspective modeling method for IT risk assessment. In: Information Systems Frontiers, Vol 13 (2011) No 4, p. 595-611. Full textCitationDetails
  • Frank, Ulrich; Heise, David; Kattenstroth, Heiko; Ferguson, Donald; Hadar, Ethan; Waschke, Marvin: ITML: A Domain-Specific Modeling Language for Supporting Business Driven IT Management. In: Tolvanen, Juha-Pekka; Rossi, Matti; Gray, J.; Sprinkle, J. (Ed.): Proceedings of the 9th OOPSLA workshop on domain-specific modeling (DSM). Helsinki Business School, Helsinki 2009. Full textCitationDetails
  • Frank, Ulrich; Heise, David; Kattenstroth, Heiko: Use of a Domain Specific Modeling Language for Realizing Versatile Dashboards. In: Tolvanen, Juha-Pekka; Rossi, Matti; Gray, J.; Sprinkle, J. (Ed.): Proceedings of the 9th OOPSLA workshop on domain-specific modeling (DSM). Helsinki Business School, Helsinki 2009. Full textCitationDetails
  • Strecker, Stefan: Wertorientierung des Informationsmanagements. In: HMD : Praxis der Wirtschaftsinformatik (2009) No 269, p. 27-33. CitationDetails
  • Strecker, Stefan: IT-Performance-Management: Zum gegenwärtigen Stand der Diskussion. In: Controlling, Vol 20 (2008) No 10, p. 513-518. CitationDetails
  • Heise, David; Strecker, Stefan; Frank, Ulrich; Jung, Jürgen: Erweiterung einer Unternehmensmodellierungsmethode zur Unterstützung des IT-Controllings. In: Bichler, M.; Hess, Thomas; Krcmar, Helmut; Lechner, Ulrike; Matthes, Florian; Picot, Arnold; Speitkamp, Benjamin; Wolf, Petra (Ed.): Multikonferenz Wirtschaftsinformatik 2008. GITO, Berlin 2008, p. 1017-1028. Full textCitationDetails
  • Schauer, Hanno; Pfeifer, Martin: Process-oriented Performance Measurement (PPM) - Eine Modellierungsmethode für das Wissenscontrolling. In: Gronau, Norbert (Ed.): Proceedings of WM 2007 - 4. Konferenz Professionelles Wissensmanagement - Erfahrungen und Visionen. 2007. CitationDetails
  • Schauer, Hanno: Vergleichende Buchbesprechung IT-Controlling. In: Wirtschaftsinformatik, Vol 48 (2006) No 3, p. 212-218. CitationDetails
  • Schauer, Hanno; Pfeifer, Martin: Prozessorientiertes Performance Measurement: Ein Vorgehensmodell für die Praxis. In: Nissen, V.; Schneider, H. (Ed.): Prozessorientiertes Corporate Performance Measurement: Methoden, Konzepte, Anwendungen. Ilmenau, 2006 (Tagungsband zur Veranstaltung "Prozessorientiertes Corporate Performance Measurement", 23. Juni 2006, Ilmenau). 2006. CitationDetails
  • Kirchner, Lutz: ITIL und Unternehmensmodellierung: Schnittstellen und Potenziale. 2006. Details
  • Jung, Jürgen; Kirchner, Lutz: A Framework for Modelling E-Business Resources. 2004. Full textCitationDetails
  • Kirchner, Lutz: Eine Sprache für die Modellierung von IT-Landschaften - Anforderungen, Potenziale, zentrale Konzepte. In: Sinz, E.; Plaha, M.; Neckel, P. (Hrsg) (Ed.): Modellierung betrieblicher Informationssysteme – MobIS 2003, LNI P-38. Köllen Druck+Verlag, Bamberg 2003, p. 69-86. Details